Installation Services

It stands to reason that the faster and better you can bring your staff up to speed, the more profitable you will be. Implementation provides the best opportunity to set policies and procedures for the business practices that will lead to your company's success. There are many setup decisions to me made, and we can help you make sure that your choices lead to the desired end result. It is very difficult to successfully and cost-effectively manage something that you've never done before. We have helped literally hundreds of companies with software implementation, and can guide you through this process that may be unfamiliar to you.

Our implementation process consists of:
Due Diligence - work done up-front to understand business goals, and ensure that the implementation will meet those needs
Implementation Planning - creation of a blueprint to keep the team focused on the sequence and timeline to the end result
Environment Preparation - structure the human and technology environment for a successful implementation
Implementation and Training - discuss and agree upon implementation details, and regularly compare progress to plan
Ongoing Evaluation - we recommend an annual system review to ensure that technology and client needs continue to be met

Ongoing Training

Employees and job responsibilities change. Business needs and strategies change. The time available to transition to new employees or new strategies is always too short! How do you prevent loss of operational knowledge over time? How do you implement new methods and procedures and know that they will be supported by the software and hardware tools available? How can you decide whether to implement the new capabilities available in software updates? How can you keep up-to-date with knowledge that is used infrequently or changes often?

The answer is "ongoing training".

We can provide everything from 1-on-1 instruction to on/off-site classroom training, including the setup of the training environment (PCs, training data, instructional material, etc.). Periodic review of your business plans and comparison to software and infrastructure will ensure that you maximize the return on your IT and personnel investment!

Upgrades

Business processes evolve. New reporting is required by business management and outside parties (unions, government, strategic business partners). New networks, operating systems, and computer hardware render hardware obsolete and software incompatible.

Your IT investment is like any other productive tool: it requires periodic maintenance. Many software products include the ability to update (through service packs and upgrades) from time-to-time, often at minimal cost. In most situations, data can be migrated electronically to retain history and speed the transition.

Integration and Custom Programming

There may be times when a unique business requirements result in a need for customized enhancement to your business software, or where one business application needs to be integrated with a 3rd party business application. Our team of business analysts and programmers can determine the requirements, develop specifications, estimate (or contract price) the costs, make the software changes, and provide the implementation assistance required. Naturally, if there is a way to use off-the-shelf tools and capabilities in the process, we will take every advantage of those to reduce costs, speed implementation, and ensure supportability.

Hardware and Network Support

One of the layers of IT systems is the associated hardware. PCs, servers, printers, routers, switches, cabling, backup processes and safe Internet connectivity should all work together with minimal awareness of the user in a well-integrated system. ABS can provide that true "one call" support with our extensive knowledge of IT hardware, network infrastructure, and procedures to maximize uptime at reasonable cost.

Consulting Services

There may be times when a business problem requires further analysis before a solution can be determined. our senior analysts have over 30 years of practical industry experience, plus formal education in electronics, accounting and education. These serve as a foundation for assisting you in analysis and problem-solving.